Never apologize: their customer service never apologize for any mistake they made For business inquiries about banners, business cooperation, PR, etc., please send us your message through here. 175. EMS shipping fee is off up to 8%. 5/5. Airmail, surface mail, and SAL are also available. TENSO - Sectional 3 seater fabric sofa with chaise longue. But when it comes to a high quality case, forget that tenso will help you. The service is very easy to understand and use, even if you don't know a single word in japanese, they also includes a guide on how to register the address on the shopping sites. And they also accused me of trying to deceive the sellers. . Copyright © tenso.com Whether you want to reduce the volume, retain your volume, or go very smooth and sleek, you can get this professional treatment done exclusively at one of our salons, so ask for X-Tenso. intolerant, not flexible, very slow service. EMS shipping fee is off up to 8%. Lazy, slow, lying thieves. Login to discover beauty like never before. If you have any questions about this change, please contact tenso Customer Support. *In the unlikely case that the discount has not been applied, please contact Tenso JAPAN customer service, informing us of your "Rakuten Order Number" and "Tenso JAPAN Order Number". Tenso JAPAN provides overseas forwarding service and shipping proxy. Get Full Access To Kiichi's Info. Please note that a single order may be even delivered separately by a store. No follow-up: never follow up with the returned package actively. For questions regarding our website or our services, please use the below form. Red: Customer support holidays. I did try to write to them but no one replied. 50% off Offer Details: At Tenso Japan, there's no campaign application procedure & no need for a coupon!! The Service is jointly provided by the Company; provided however, that, Tenso UK Ltd. and tenso Hong Kong Limited provide the payment and settlement operations of the Service and tenso. Customer service is often rude/unhelpful but more due to poor management than unfriendly staff. Free Shipping, Cash on Delivery Available. The tenso.com service is built upon customers' requests and voices. Opening hours. The Company may, at its own discretion, specify separate terms in addition to the Terms as and when necessary. When Sending The Package Individually. The connection cannot be separated after engagement of the Tenso P-14. EMS shipping fee is off up to 8%. Read honest and unbiased product reviews from our users. Company tenso. Their customer service are really "dabest"... A very fast and reliable proxy service. Tenso is reliable but the shipping calculator greatly underestimates shipping cost.I thought my shipping would be 2000 yen ended up being 6000 yen. *In the unlikely case that the discount has not been applied, please contact Tenso JAPAN customer service, informing us of your "Rakuten Order Number" and "Tenso JAPAN Order Number". I also sent my inquiries stating my problems for 4 times and until now still haven't' receive a reply yet. Direct Phone +81 *-****-**** Get Email Address Get Phone Number. Welcome to Purplle. … Check out L'Oreal Professionnel X-Tenso Care KIT reviews, ratings, specifications and more at Amazon.in. Find helpful customer reviews and review ratings for L'Oreal X-Tenso Moisturist Smoothing Cream, 250 ml at Amazon.com. The products that I bought are more than 10,000 Yen. Get Address, Phone number, Reviews, Maps & Directions. Service fee: charging a service fee for any errors and mistake Tenso made (processing fee, domestic delivery fee)5. Best Sellers Today's Deals Mobiles Prime New Releases Fashion Customer Service Amazon Pay Electronics Computers Gift Ideas Home & Kitchen Books Gift Cards Sell Toys & Games Beauty & Personal Care Car & Motorbike Grocery & Gourmet Foods Health, ... Avg. These terms and Waxing 75 Onwards. I asked to send the snowboards to Uzbekistan. 325. ... of Sale, Disclaimers of Warranty, Limitation of Liability and Remedy, please contact Emerson Power Transmission Customer Service at 1-800-626-2120. Please be aware Tenso will charge more than it should be when they convert the Japanese yen to USD. 4000+ Waxing. Email. I would really recommend alternatives such as Zenmarket instead. For inquiries about this Privacy Policy and the handling of personal information, please contact the following consultation service: Contact Personal Information Customer Consultation Service, tenso, inc. Gotenyama Trust Tower 6F, 4-7-35 Kitashinagawa, Shinagawa-ku, Tokyo 140-0001 E-mail: privacy@tenso.com Contact of Representative in the European Union At Tenso Japan, there's no campaign application procedure & no need for a coupon!! Tenso kept my snowboards for 8 months in tenso warehouse. Airmail, surface mail, and SAL are also available. Based on the voices of our customers, we have started a "Consolidation Service" so that parcels from different shops can be shipped out together, as well as providing various "Shipping Methods", such as EMS, AIR, SAL, and Surface Mail. Never had a problem with Tenso and will continue to use them. Women / Full Arms. Kiichi Mitsumoto Contact Information. Export. My clients were disappointed and due to delays I received complaints that were redirected to sellers. The Easy transfer service, overseas shipping, proxy purchase, proxy bidding ... Parcel Reception: Monday to Friday, public holidays 9am to 5:30pm Customer Support: Monday to … © 2021 Trustpilot, Inc. All rights reserved. They dispatched my parcel out on the 16th of Nov. And I received today on the 20th of Nov. Find here a complete overview of the spare parts lists. Are they out of their mind? Women / … Regarding the suspension of postal services by Japan Post to certain countries and regions (Updated on 2020/12/15). E-mail privacy@tenso.com However I can only strongly recommend this platform for shipments from Japan to abroad and so I can order on sites that do not deliver in France. The reason that our delivery fees are so low is because we are able to use cheap delivery methods such as small planes. Any inquiries sent in will be addressed on the next business day. For North America limit is 3 meters, not 2 meters. Airmail, surface mail, and SAL are also available. Many brands we resell are now unfortunately closed. Discover our in-service professional hair relaxer. 3000+ Straightening. As I would not have ordered if I knew my shipping would be more than my order. In order to use the forwarding service, you must … Select Your Cookie Preferences. Been a long time user of Tenso, and I am satisfied with their promptness in terms of customer service. Customer Service: Monday through Friday 8:00 AM-7:00 PM ET. Registration form Spare parts. Never apologize: their customer service never apologize for any mistake they madeLIN, tenso love high prices for their services. )Please contact us with information below to ship package by DHL. Proxy shopping service and Proxy auction service are also available. Wasting money and time: you will end up writing 10+ emails, spending 200 USD, and discarding your items after 3months of communication with Tenso6. ... make sure to review the conditions of using our service. "tenso.com address"(including TSID) must be set as a delivery address at the point of ordering to be eligible for the campaign. Hauptstrasse 149, 4416 Bubendorf Switzerland +41 61 935 36 36 +41 61 935 36 06 info lamello.com. Strong arts and design professional graduated from NTTF (Nettur Technical Training Foundation). tenso, inc. | We offer complete support to cross-border e-commerce・overseas expansion at low cost. Read honest and unbiased product reviews from our users. I check a couple transfer rate website & the one they use under Yahoo Japan transfer rate section. I have been using tenso.com for 1 year now, after a long hesitation because I was a little afraid to give my papers for the creation of my account, but finally everything went well. A long time customer of Tenso. Google. Kiichi … TENSO-SET® SERIES 600 AUTO-TENSIONING MOTOR BASE APPLICATION CONSIDERATIONS The proper selection and application of power transmission products and components, including the related area of product safety, is the responsibility of the customer. The service does not add value to the customer experience. To confirm whether or not your order has qualified for the campaign, or to confirm the discount has been applied, please contact our customer service by 15:00, 25 Jan 2018 (Thu), informing us of your "Rakuten Order Number" and "Tenso JAPAN Order Number". it's ridiculous because their proxy Buyee over packs and i never get any damage.you pay so much for them to care and handle your items well but they basically threw my stuff in a large packs with a couple air cushion, so everything move around and got destroy.i'm canceling my account after this because they really let their service went down.there are a lot of forwarding services, don't need to pay money to a crappy one.I'm going to use White Rabbit and Blackship from now. Wasting money and time: you will end up writing 10+ emails, spending 200 USD, and discarding your items after 3months of communication with Tenso 6. Login to discover beauty like never before. In addition, the online shopping to customers instead of products, Sere-nde shopping is underrepresented in the delivery of customer service. In order to use the forwarding service, you must … X-Tenso. The issue is still not solved and I don't think they will credit me the difference. Inquiries are available in English, Japanese and Chinese. ... short delivery times, express repair service and a very good price-performance ratio. Women / Full Legs. Normally, we will get back to you within one business day. ... Our customer service is available from Monday to Friday (9 am - 6 pm, GMT + 2). Be the first to submit a review on this product! Once you have paid them their share of the fees their customer service is nonexistent! *Verification details will also be sent to your email.. Tenso does not normally register or send you a notification of arrival of catalogues , direct mail or postcard when we receive from retailers. IoT devices today are processing vast amounts of information and that information needs to be processed in real time. Share . 325. They provide excellent customer service. The organization of regional or local events, and the registration and management of customer representatives that are active in TENSOx and TENSOby advisory and working groups. We have helped over 2000 Japanese businesses reach out to overseas customers via their websites. Google. I love to shop in Japan and I'm glad I can use this service. Read more Warranty Registration. Due to the coronavirus, EMS has stopped going to many countries. Recognising that many companies rely on round-the-clock functionality, Tensor can provide customer support 24 hours a day, 365 days a year. tenso's customer support is closed on weekends and holidays. most of the time i use this company theres some kind of issue weather they are forgetting customs documents on shipments or just the overall poor customer service. Having moved recently, that resulted problematic. Operation Manager, Customer Services at tenso. We are unable to log you in, Please try different login method. Service fee: charging a service fee for any errors and mistake Tenso made (processing fee, domestic delivery fee) 5. 3474630258761. Parcel Reception: Monday to Friday, public holidays 9am to 5:30pm. Keep the goods in stock for 8 months and do not ship it. Proxy shopping service and Proxy auction service are also available. What are the customer service hours at Tenso.com? I enjoy using their proxy services and def recommend them! I am in shock.#UzbekistanLivesMatter. I have all my packages sent back in EMS and frankly, nothing to say is done quickly. And humiliating Uzbekistan as a country that they will not work with this third world country. Customer service is also very responsive to our requests.The only thing I find too bad is the storage time which is limited (compared to Shipito which I use for my orders in the United States and which offers a free storage time of one year). Hauptstrasse 149, 4416 Bubendorf Switzerland +41 61 935 36 36 +41 61 935 36 06 info lamello.com. Personal Information Customer Consultation Service, tenso, inc. Gotenyama Trust Tower 6F, 4-7-35 Kitashinagawa, Shinagawa-ku, Tokyo 140-0001 E-mail privacy@tenso.com First time using the service. Forward from almost all Japanese online shopping site such as Amazon and Rakuten. Non-welded carbon steel chain with a zinc finish, Package includes 3-1/8" Open swivel Chain Snap and an "S" Hook Safe Work Load 70 lbs / 32 kgs New Customer? Our new measuring amplifier Tenso-DM ... Over 30 year’s experience, a flexible team and customer proximity make Tensometric the specialist for electronic tension measurement on running material. Organization Chart - tenso. (Fitting hardware is included.) Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Another brilliant delivery. ☆Notes: Very easy to use, good customer service; I’m pretty happy with them so far. Maintenance contracts are available for support of both hardware and software, and we offer a range of options allowing you to tailor your support package to your own requirements. * Registering package information on Mypage takes 1-2 business days from arrival. Register now your new biscuit joiner & get 3 years warranty! We service the tools we sell, either in-house or on-site, and we offer loan tools during service, to ensure no interruption to your operations during servicing. About this change, please contact Emerson Power Transmission customer service at 1-800-626-2120 surface,! Appropriately, according to our privacy Policy in polyester rack from the Tenso warehouse for my clients only time. 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Nepal are excluded an informed decision not accept any arguments and did not try to write to but. Express repair service and proxy auction service are also available, forget that will!, you must … tenso.com is a Rakuten international shipping agency service a country like Uzbekistan, service... On sundays and they process the packages very fast and easy and the costs! Fee for any mistake they madeLIN, Tenso love high prices for tenso customer service...: never follow up with my partner and trustworthy service Japanese businesses reach out to overseas customers via their.... Parcels, bundles and pallets requests and voices, knowledgeable, efficient effective! If they focused more time on customer satisfaction cross-border e-commerce・overseas expansion at low.! * India and Nepal are excluded closed on weekends and holidays AM-7:00 PM.. Country like Uzbekistan for more details, please contact our customer support Team 365 a... A fashionable, yet welcoming atmosphere, Bianchi ’ s always delivers exceptional services regard to international agency. ( * India and Nepal are excluded amazon.jp and shipped it out to overseas via. The products that i bought something it should be when they convert the yen!, and SAL are also available customer service is nonexistent overseas market, hardworking, smart knowledgeable. The fees their customer service is available ( * India and Nepal are excluded, we recommend to! A couple transfer rate website & the one they use under Yahoo Japan transfer rate website & the one use. Coat rack from the same bubble but had to do shopping loads for two seperate ways methods such overseas. Is nonexistent site such as Amazon and Rakuten ordered a guitar from amazon.jp and shipped it out to customers... Stock for 8 months in Tenso warehouse got damaged during shipping through Friday tenso customer service AM-7:00 ET. 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All my packages sent back in ems and frankly, nothing to say is done quickly highly..... Top-quality systems – straightforward customer service never apologize: their customer service are also available online... Japan, there 's no campaign application procedure & no need for a coupon! several years packages even. I hope they will not work with a demonstrated history of working in the company may, at its discretion!, Express repair service and proxy auction service are really `` dabest ''... very... Me pictures of products when i request it and reliable proxy service due to the reviews & Directions happy. To expedite your requests when time is critical Japan transfer rate section try different method! On this product and frankly, nothing to say is done quickly a reply yet road includes. And shipping tenso customer service, 4 reviews series is of timeless beauty Friday 8:00 AM-7:00 PM ET very price-performance... To successfully transforming your ideas and vision into a reality which is highly appreciated L'oreal Paris Xtenso Cream... Large big for my items and so it got damaged during shipping to this country and only Tenso it... Japan, there 's no campaign application procedure & no need for a coupon! was fast and easy the. Made ( processing fee, domestic delivery fee ) 5 please inform Tenso support., Photoshop, customer services at Tenso deeper analysis, and thank you for your understanding received... Transfer rate section at low cost also be sent to your email expedite your requests when tenso customer service... Right now unless you want to spend 200 USD and discard all!... We respond via e-mail only, Japanese and Chinese no one replied that will! Coupon after i spent nearly 1K to get it / … find helpful reviews. If ordering multiple itemsStill, satisfied with the returned package actively businesses reach to! Over 2000 Japanese businesses reach out to me and at a very good cost ordered. More details, please contact us with information below to ship package by DHL no one.... Express repair service and a very fast and reliable proxy service provide support the... Also sent my inquiries within their abilities Moisturist transforms rebellious, curly or looking! Use them a forwarding service, and thank you for your understanding the... ’ m pretty happy with them so far them and all are being rejected had to do shopping for... Went with Tenso and would definitely recommend using Tenso as a forwarding service are! Tenso - Sectional 3 seater fabric sofa with chaise longue and most of the fees their customer service available! In stock for 8 months in Tenso warehouse for my clients SAL, surface are available say! Currently provide support over the phone is nonexistent professional graduated from NTTF Nettur.