Chris Crawley Member Posts: 2. Netflix works on it. My5 not working properly on a Samsung TV Updated 18 November 2020 14:39. Details. Have a Sony xg81 49 I bought 4 days ago, and keep getting problems with the apps not working, tv has had a up date, when you go to the Sony app for the plays just say please wait and a black screen. FFDR. If possible, try a different WiFi connection. BBC and ITV are OK. Hi there . My5 & BBC not working on Samsung UE40MU6120. Upvote (394) Subscribe Unsubscribe. Get access to all information, keep your product up to date and enjoy great deals . Learn more. Check out the support sites for the service provider or device manufacturer for help. They then tested the same USB device with Samsung and LG TVs which worked perfectly. Even after a update and factory reset it was the same, went out and bought a Samsung tu 8500 so much better than Sony. Play from a phone or tablet. Entertainment. Problem is the ITV player will not work, all other players work ok and the TV works ok just using YouView. Now there's no icon. See the user guides if you're not sure how to connect your equipment. I cannot access the On-demand feature on my TV as it says to get connected to the internet. Also check that both ends of their Ethernet cables are connected properly. Be among the first to get the latest Sony news in your inbox. You may refer to How to get sound from headphones and the Bravia TV speakers at the same time article for more details. It launched fine and I was able to view programmes. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Highlight; Print; Email to a Friend ; Report Inappropriate Content ‎09-09-2019 08:52 PM. Restart your TV. With My5 catch up on the latest dramas, documentaries, entertainment shows, sport and soaps from Channel 5. Also was not very good in a bright room or dark room. You also have a variety of ways to get My5 on your TV. JamesE Posts: 6,399. It used to bring up my options for apps and YouTube etc, but doesn't seem to be working now? Sony TV is Google oriented and, for example, if one uses the voice search, no Amazon Prime results are displayed [at the moment I also had no Netflix results, only Google films]. Therefore, converting MP4 to Sony TV is the most efficient yet easiest solution to get everything done. Anybody any … Hello, I was wondering if anyone knows why the Home button on my Sony Bravia TV remote no longer seems to work? From 16th August 2017, the BBC has made the decision to remove iPlayer on some older Sony TVs due to performance issues (see model list below). Thanks! Unfortunately it is not up to Sony - I wish it was, because I want this too! How to fix the Firestick not working on Sony TV issue. Tags (3) Tags: bravia. Register your product. When I open up the ITV Hub on my Android Sony TV, I cannot view anything on ITV1. We're aware of a problem with some Samsung TVs and Blu-ray players which can prevent playback of content within the My5 app. My5 still does not work on our 22" Samsung and now it only works occasionally on our 37" Samsung. 2 July 2017, 8:36PM edited 21 August 2017, 12:37PM in Support. What do you need help with? We are aware that some people are seeing the following message when they launch the My5 or Milkshake app on their Samsung TV: Service... FAQs. Anyhow, this is up to the NowTV team to implement. The unit is connected to the internet and to the Freeview aerial and every other app is working. If your TV is not an Android TV, refer to this other article for ... How to close apps on Sony’s Android TV (Android 7.0 Nougat only) How to solve Netflix loading/buffering issue on Sony's Android TV. We are aware that some … Recently purchased a new TV, Model- Sony Bravia KDL-43W809C. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. An app is available on selected smart TVs, including models from LG, Sony and Panasonic. Sony Community. Not one. Obviously, we have shared this experience in order to warn others. If the problem persists, you may need to perform further troubleshooting on your device or WiFi connection. Follow this procedure if the TV speakers … Especially check the cable from your BT Hub to your BT TV box, and the one between your Hub and phone socket. ‎My5 brings you your favourite shows from across the Channel 5 family, including Channel 5, 5STAR, 5USA, 5SELECT and the Paramount Network for free. Any help appreciated. Still not working? Learn more. The store’s Sony “expert” could not offer any advice other than resetting my TV to factory specs; this was meaningless as the Sony TVs in the store had the same problem. They could not get my USB device to work with a single Sony TV in their store. Highlighted. All4 and My5 not working any more on LG "smart" TV. If your TV is affected, you will see the following message when attempting to access BBC iPlayer from your TV. Last edited 6/12/19 . TV signal is good and comes from Emley Moor. Restart your WiFi. I took delivery of a Sony AG9 this week and went through the standard setup (not 'accepting All') with the Youview & Sony consent options. Amazon Fire TV (2015) adds Smart TV capabilities and 4K Amazon content to any 4K TV. If you having problems loading the My5 app on your Samsung TV, you may just need to update or reinstall the My5 app. It may have happened since an update a fortnight or so ago. YouView and Freesat set-top boxes are available with My5 on board, plus it's integrated in the Freeview Play TV guide. Of the Apps I checked on Day 1, BBC iPlayer was working. Itv hub not working on Sony TV. BBC iPlayer discontinued on certain Sony TVs (2011 models) - 29th June 2017. If you have a device connected to the 3.5mm jack on the TV, the sound may not be out from both TV speakers and the device simultaneously, depending on your model. What can I do? Assistant Settings, other. I would suggest contacting them as like many things, the more 'expressions of interest' they get, the more likely they will spend a little £££ to implement this. 5 people had this problem. Community content may not be verified or up-to-date. In this instance, we would advise resetting the TV to default values. While we are currently working with Samsung to get these issues resolved, we are aware this issue will persist on some models. I have my TV linked to a Sky+ Box and the TV is less than a year old. My5 can be accessed via pay-TV services from Virgin Media, Sky and BT TV. Watch Be among the first to get the latest Sony news in your inbox. Frankly, we have given up on My5 and made a mental note about Samsung for when we purchase our next TV. I have the Samsung UE40MU6120 which was purchased less than 2 years ago but some of the apps are no longer working. Reality series following the men and women who take on super-sized transport jobs. Software on TV is up to date and my Broadband speed is over 13Mb. Bravia TV Home button not working? I used to see a cast icon on my Android mobile phone and pressing that would cast to my TV. But have to keep turning the tv off and back on for it to work. PlayStation; Entertainment. Google Cast isn't working either. The Key: Convert Unrecognized MP4 to a Fully Sony TV Compatible Format [100% Working Solution] Broadly speaking, MP4 format or codec incompatibity lies in the major cause of Sony TV not playing MP4 videos. Sony Android TV has far less apps than Amazon Fire a nd also does not show the Prime TV (Film purchased on Prime). Sign up. • catch up on the Channel 5 shows you may h… Hello, I sent tv back as was not happy with it, it kept going of WiFi and really slow in apps. A notification is displayed saying that I cannot watch ITV1 due to my region not being selected. If you’re using Powerline Adapters, check that both Adapters are plugged in and switched on. As the title says; All4 and My5 used to work perfectly well on my LG TV, now they don't. The TV has it build in. (As a side note, the app was getting further than this until a week or so ago - whilst the rebranding had happened on the website, I could at least get into the app, but then every single programme errored and couldn't be found, so that wasn't much use, either.) The TV is reporting that all apps are up to date, and I've yet to find how to search for, find and download any new My5 app. Forum Member 18/08/20 - 13:56 in TV and Home Entertainment Technology #1. First Poster ‎09-09-2019 08:52 PM. However, if you manage to get it to work, please let us know. It is also on TV streamers from Now TV, Amazon Fire TV … I've dug out my Youview box and they're alright on that. To do this, press Menu, select Setup > System Menu > Shipping condition and follow the on-screen instructions. Re: BBC I pay My5 apps not working , Taken back and bout Samsung tu8500 Bring instant shopping into the picture If approved, a temporary shopping pass that could be up to $1500 in available credit may be issued and sent to your smartphone, allowing you to shop online right away. Like most, i opted to select those I felt right for me. Delete the Spotify app, then reinstall it onto your TV. FAQs; FAQs about Channel 5 ; My5 online and Demand 5 catch up services; SERVICE ERROR ON MY5 AND MILKSHAKE APPS ON SAMSUNG TV'S Updated February 12, 2019 10:51. How you do this depends on the model that you are using. Of the apps I checked on Day 1, BBC iPlayer was working from! On the Channel 5 shows you may h… be among the first to get it work! Work with a single Sony TV in their store box, and the TV works ok using! 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