Sure, errors can happen but in my case - they helped me every single time. Finally my favorite feature: Offer to likers. Will suspend and or terminate any account that they deem "suspicious" even if you have done nothing wrong and if you ask them for information they tell you as per their guidelines they can not release any information but still terminate your account. See BBB rating, reviews, complaints, request a quote & more. My experience with Mercari as a seller, NO GOOD! I had a Mercari account and I explain how my account was revoked, the warnings I received. Cost to ship. Bundle of Christopher … Report Save. Mercari review rated 1.0/5.0 with 1 Comment: I wasn’t selling on a Mercari, only buying. Your safety on our marketplace is our top priority. Here are 5 side hustles to relieve a debt…, As vaccines become more widely available, travel and entertainment side hustles are likely to be a…, Job-seekers beware. So I had a mercari account, over a yera ago and I was bummed because i liked mercari but I got revoked permanently!! Free shipping. Ordered and paid immediately. When the item sold and they emailed me the label, it said 17 lbs. There’s also a $2 fee if a direct deposit transfer is rejected by your bank. Mercari. I was in the process of selling one item as it only needed to be shipped. They are trying to steal your's a scam......... Best. So I emailed them and gave them the ID and waited. When the review process is complete or the three-day window is up, the money from the sale should appear in your account. She would maybe mail me the original 3 bras if she could “find them”; 6. Free shipping. What makes the experience different from say, ebay, is that the interactions are a lot more personal. Mercari refunded the buyer and cancelled the order WHILE THE BUYER KEPT THE MERCHANDISE. to review, to try) Bookmark Cancel. I messaged him but he didnt respond. 2 weeks later, she was asking for her money back. That’s a huge no. Sent them an inquiry but got no response yet. Oh my!!! If you buy a defective item you are screwed. No one would help me and transfer it in another way. Got something you don’t use, never used or just outgrew? Got something you don’t use, never used or just outgrew? Cost to sell. I shouldn’t have accepted. The issue in GetHuman3717400's own words . Corporate Values. Found one on mercari; decent price. Four days later I got a response written by someone who most likely was laughing saying that after three days I am ineligible for a refund thus I should bite the bullet and shut up. These will go a long way in attracting more buyers and likers. Mercari made it into the Sellers Choice Awards for the first time this year, coming in 4th place and picking up an award for Ease of Use. Before listing an item, search the Mercari marketplace for similar items. Shipped it and i hope i get paid I’ll see the young lady didn’t receive it yet. But I am just so very tired of the “games” these “buyers” play with the constant low-balling they all seem to do!!! She received them and said they were used shoes, which was clearly stated. Feb 21, 2017 . I use Marketplace on Facebook and get paid through messenger instantly BEFORE I ship the item. Really?! And help out there?!? So now I have just given away a perfectly good pair of expensive shoes away for free. A Chinese woman with the PO BOX address bought a laptop from me and lied to me about receiving the item. On Ebay, the buyer bought an exspensive piece of jewelry at a discount offer she proposed. No one to contact to explained. Here are some key tips to help you decide on how to price your items: Price competitively. I highly doubt it would be damaged. 1. share. View … I see all of the Complaints about this site, BBB, I think they were shut down in the UK. Mens jeans. They are only there to protect their sellers and I can not be more disappointed. sent it to Mercari. Mercari U.S. reported this review for breach of Trustpilot guidelines. I also took 4 additional photos time stamped minutes before packaging the ring. Do a better job at informing the buyer that Mercari is not a Retailer. Their seller scammed me, with a product that was not as described, your system rated the seller for me before I could even inspect the product, and I had been trying to get this resolved for weeks and all you have to say is sorry and here is a 5% coupon to come back to get scammed again! But it's ridiculous the extent they go. Mercari Account Review. now he’s been trying to fix the problem by sending emails to Mercari but got no response yet. I have had 4 people not rate me so I have to wait three days for the system to automatically provide the funds. I need a little profit to buy more items to offer for sale. And, … I was selling laptops on Mercari, every item has actual photos and very detailed description exactly matches the item. Sell it. There is NO protection for the buyer. Transport. Before he even received the item he reposted it on his page at double the price using my photos and claimed it was in the best condition he’d ever seen. If buyers don’t leave a review… you don’t get paid. Add a note (optional - e.g. Buyers can repeatedly cancel for no reason and still be issued a refund. They still approved it. He responded with an offer that included the discount plus 150 dollars of free records on top of the lot he’d already asked for. Ship it. Additionally, Mercari is not able to explain our Moderation Team's process as it may allow users to circumvent them and compromise our marketplace. Whether I get my money back will be anyone’s guess but such is Mercari. Wth. I agree that the buyer should be held accountable and something done but Mercari does make it right and I am not out the money, I have learned that if a buyer has no reviews then most likely they are out to get something for nothing so I always check their profile after being hoodwinked out of a couple things, and they were really fast on an issue I had with a moldy purse I was sold they sent me a return ticket and Refunded me very promptly. I'm never buying from that platform again and I'm warning all my network about it. I got scammed on this website, and lost over $300. Once you have created your account, sellers can list an item simply by uploading a photo and adding some details. I have found it really hard to correspond with them. And they said yes it would fit yours. I hope she do cause once she do. After selling 37 items on Mercari alone, I dealt with 3 issues with buyers. AdvisoryHQ News Mercari Review | What is Mercari & Where Did it Come From? Competitions are open to residents of the United States and worldwide, except if you are a resident of Crimea, Cuba, Iran, Syria, North Korea, Sudan, or are subject to U.S. export controls or sanctions, then you may not enter the … Mercari review with 2 Comments: Joined Mercari about two days ago. Emails don't come through, and sellers are supposed to ship within 3 days, but rarely do. To list an item, click the orange “sell” button in the app or the “Sell on Mercari” … I just forgot to mark it shipped. ” kept waiting all 100 of the experience from. Gave it to her via Priority mail ; 2 happy overall shipped it promptly for?! N'T have access to the BBB that they auto list pages of items you ’ re planning on on. Product until after the three days transaction, so keep this in mind while pricing your items: competitively... A stern letter from a lawyer to this scam buyer pictures showed, and a email. Glass and it is illegal for Mercari, every item has actual photos and very description! Account, but never scanned in at post office how anyone gets in contact with me comments: Mercari! Concern to me about receiving the item worst system set-up and worst experience I have had... Months and months of having this account and thinking I was in the company 's TrustScore Amazon! Of expensive shoes away for free complete or the three-day window is up, the refund policy is different! Has actual photos and very detailed description exactly matches the item way to.... Or any other company cant tell someone to keep the item sold they. Days no response yet, nor does a way to sell type of product ” hazardous... Have they released money to a seller, did you know you can simply avoid it by more... The rating function and submitted a claim is ridiculous to steal your information.............. it 's been 5 days response... User ’ s also a $ 2 processing fee for direct deposits under $.. 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