Dear visitor,
Please be aware that the English version of this site may not coincide with its Ukrainian original.
Section titles and headlines are identical but some materials may not be available in English – such titles are not clickable. On the other hand, there may be materials currently available only in English. We continue working on making them available in both languages.
Nevertheless, both versions do share the same structure and site map – so that you could familiarize yourself with information available on the Consumer Portal.
English-speaking visitors interested in Ukrainian consumer movement may find the section on Ukrainian consumer organizations especially useful. The section contains names and addresses of more than 100 organizations actively working in consumer protection in Ukraine .
Your comments and suggestions are always welcome.
Welcome to the Ukrainian Consumer Portal!
Just bought a faulty product and have no idea what to do? Not given your money back? No idea where to go for help? Look for answers on the Consumer Portal!
We wanted to collect on one site everything that consumers may find helpful: information on safety of goods and services, consumer rights and their protection, etc. Contact information of organizations where you can go for help is also included: contact of various state agencies and non-governmental organizations are provided for your convenience.
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27.03.2008
25 – 26 March , 2008: Convened jointly by EC-UNDP Consumer society and citizen Network Project (CSCN) and UNDP Municipal sustainable development programme (MSDP) the meeting took place in Ivano-Frankivsk to cover the issues of consumer rights protection and consumer education. While consumer issues ever more top the public agenda of the country, wider society circles become involved into consumer movement and development of effective approaches to solving burning consumer issues.
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25.03.2008
Toys containing magnets look set to carry a mandatory warning label across the EU, under a Commission proposal approved by Member States in the General Product Safety Directive (GPSD) Committee today.
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20.03.2008
In the beginning of February Kyiv and a dozen other big cities of Ukraine were primed with the third wave of social consumer advertising aimed at raising awareness and level of involvement of Ukrainian consumers into active consumer policy making in the country.
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19.03.2008
Austria’s leading metallurgical company, Voestalpine AG, is considering Ukraine as the site for its upcoming project
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14.03.2008
Major actors in the Ukrainian consumer movement together with their European counterparts shared experiences of how multilateral partnerships can expand the reach of their programmes at a Forum organized by the joint EC-UNDP Consumer Society and citizen Networks Project.
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04.03.2008
The Consumer Society and Citizen Networks Project presented the results of Ukrainian pilot survey measuring consumer satisfaction and wap version of the Consumer Portal .
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18.02.2008
The importer of a Valentine's Day lollipop said it was voluntarily recalling the treats after metal fragments were found in at least two lollipops sold at central Florida stores.
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08.02.2008
A delegation of Government officers and national media journalists, visiting from Ukraine on a fact-finding tour of consumer organisations, diverted from London to visit Cambridgeshire Trading Standards to discuss the Ask CEdRIC project with a view to embarking on a similar project in Ukraine.
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15.11.2007
15: Leaders of 20 national consumer NGOs and business associations gathered at the roundtable initiated by the experts of the jointUNDP-EU project “Consumer Society and Citizens Network” to discuss the launch of the nation-wide network of the consumer organization next year.
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27.09.2007
The new concept of consumer education course for Ukrainian secondary schools, developed in close cooperation with the Ministry of Education of Ukraine by a UNDP-led Consumer Society and Citizen Networks Project (CSCN), has been successfully presented during the training seminar for teachers
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21.09.2007
European Commissioner for Consumers Meglena Kuneva visited Kyiv on 14 and 15 September 2007
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20.09.2007
EU Consumer Affairs Commissioner Meglena Kuneva met today with the Vice President of Mattel International, Bryan Stockton, to discuss the follow up to the three major recalls of Mattel toys this summer.
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12.09.2007
In a speech to the European Parliament today in Brussels, EU Consumer Commissioner Meglena Kuneva set out the Commission's plans for a two month review of toy safety and consumer product safety control mechanisms.
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10.08.2007
Mattel , the maker of Barbie dolls and Hot Wheels cars, is recalling nearly one million toys in the United States today because the products are covered in lead paint.
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13.07.2007 12:44:00
The International Media Forum on Corporate Social Responsibility (CSR) was launched today in Kyiv at the Opera Hotel, according to the UN Office in Kyiv. The Forum, organized by the United Nations in partnership with the Expert magazine and MTS-Ukraine is held on 12-13 July 2007 to give floor for
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27.06.2007
The United Nations Development Programme (UNDP), the Ministry of Foreign Affairs of Belgium, the Federation of Enterprises and AGORIA held a seminar on “Public Private Partnerships in Southeast Europe and the Commonwealth of Independent States” today. The event responded to a call from Belgian businessmen interested in investing responsibly in emerging markets.
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27.06.2007
The United Nations Development Programme (UNDP) presented here today the first comprehensive regional study of the private sector's commitment to corporate social responsibility (CSR) in eight Eastern European countries: Bulgaria, Croatia, Hungary, Lithuania, Macedonia, Poland, Slovakia and Turkey. The study is based on interviews conducted with managers in the participating countries. The research covers service and manufacturing sectors, including finance, extractive, chemical and agri-business. Forty-eight percent of the respondents represent local private businesses, 35 percent came from multinational enterprises, and 17 percent were from state owned companies.
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08.06.2007
Health officials in the United States say they are checking all shipments of toothpaste imported from China for contamination with toxic chemicals.
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15.05.2007
Today we are releasing a dramatically expanded and improved version of our popular cosmetics and personal care products database, Skin Deep. The site has been redesigned top to bottom, and we've added ratings for nearly 10,000 more products.
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04.05.2007
Summer, beach, sun … millions of Europeans will soon enjoy their holidays. And millions of consumers will be asking themselves what sunscreen product they should buy to be best protected from the sun.
Leaflet: Union of public organizations “All-Ukrainian Consumer Federation “PULSE”
Consumer Society and Citizen Networks