Experts Directory. Key Differences Please note that refunds for fixed funding campaigns will be issued in full according to the current currency exchange rate, not the rate at the time the original contribution was made. After you select an image to add your campaign, make sure you click Save. If you do not see the advanced settings, then you may need to select an ", , right click on the entry where you can toggle on its, into the address bar. What You Can & Can't Edit After Your Campaign Is Live, Troubleshooting for Images & Videos (FAQ), https://developers.facebook.com/tools/debug/, Make Your Story Captivating with Images & Videos. When your contribution is successful, you will be directed to a thank you page and we will send an automatic email confirmation to the email you provided during the contribution process. Where is my image gallery? Pros. All content is posted anonymously by employees working at Indiegogo. We recommend using a card where the billing country and issuing bank country are the same to prevent issues. Wait for the image to save successfully before clicking OK to insert it into your text. I have been working at Indiegogo full-time for less than a year. Can I upload a video directly to my campaign? This could be a caching issue with Facebook or Twitter. On a global level, Apple Pay is now also live in Canada, the UK, Australia and Hong Kong. Make sure your link is formatted correctly. Important note: no other time range except ", into your address bar so that you can view advanced settings. This will remove cookies and web storage data. Select Tools → Internet Options → General → choose "Delete browsing history on exit", select Delete, then check "Cookies and saved website data", select Delete again, and then restart your browser. Each team is very supportive of each other, as well as with other teams. If your images are large, try reducing the file size to below 2MB. My image is cut off or zoomed in when I upload it. Next, select the time range of "Everything", click on "Cookies and other site data", and then select "Clear data". See Crowdfunding Page Award-winning Tinkerbots robotic building kit raised $293K from 986 backers. You must restart in order for the changes to fully take effect, … Next, select the time range of ", in the address bar. You must complete this step in order to successfully process your contribution. Then suddenly some websites didn't work. Important note: no other time range except "Everything" will clear your web storage. If you are contributing to a campaign raising funds in USD, we also accept American Express. If an incorrect or old image appears when you use your share tools, or if you see an "invalid page" message, you can fix it by pasting your campaign URL into these debugger links: You can create an Image and Video gallery on the Extras tab of your campaign. You can't reorder your images once they're uploaded. Salaries posted anonymously by Indiegogo employees. If you'd like to contribute more than $50,000, we recommend splitting your contribution up into multiple transactions (e.g. I get a different error message when trying to add a picture to my campaign. Download The Indiegogo Crowdfunding Field Guide A Campaign Guide to Successful Crowdfunding We’ll walk you through everything you need to know from starting your campaign to finishing strong. Indiegogo currently accepts payments from direct credit/debit cards, Apple Pay, and Google Pay. Use this great Indiegogo tool to track how your referrals are coming in and incentivize your audience! Learn from the experts on building campaign momentum In the past two years alone, products from China have raised nearly $100 million on Indiegogo. For YouTube, you should use the full URL and not your share URL. With thousands of campaigns launching every week, there's great tech, design, and much more around every corner — … ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Indiegogo Customer Service. Indiegogo does not communicate with its customers. Please double check that your browser has been updated to its most recent version. Search job openings at Indiegogo. For projects with strict funding minimums (ie manufacturing, etc), Fixed Funding can give you extra peace of mind. Please note that below your custom text is a general Indiegogo FAQ for backers and this text cannot be removed or edited. 11 Indiegogo jobs including salaries, ratings, and reviews, posted by Indiegogo employees. Scroll down to (or search for) dom.storage.enabled, right click on the entry where you can toggle on its enabled/disabled state. For Indiegogo CEO David Mandelbrot, the campaign which alerted him to the problem was a 2015 project on the platform called Axent Wear Cat Ear Headphones. Indiegogo is an international crowdfunding platform that you can use to raise money for your startup, creative project, business, or nonprofit. First, let’s take a look at the key differences between IndieGoGo … If an image is intended to be smaller than the full width of the story section, images may be uploaded at widths smaller than 695 pixels. If you have trouble adding your GIF, make sure you are doing the following: Also note that many hosting sites like imgur and Photobucket do not allow 3rd party linking without a paid account. ), we recommend getting in touch with the, As of September 14, 2019, all contributors based in the. This service is usually provided by your ISP. You can find contact details for Indiegogo above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Two crowdfunding options: you get to choose. An important thing to keep in mind: this will remove cookies as well as web storage data. This is the Indiegogo company profile. Our site is not optimized for Internet Explorer 8.0 or earlier, so we recommend switching to Mozilla Firefox or Google Chrome. Select a time range of "Everything", select the "Cookies and other site data", and then choose "Clear now". Ever written a business plan? Most modern web browsers have "Web Storage" capabilities enabled by default. This will affect web storage and cookies. Type chrome://settings/content/cookies into your address bar. You will not be able to contribute more than $50,000 in a single transaction. Our credit card processor, Stripe, accepts transactions using many major credit and debit cards. If you would like a payment option that is not currently supported (cash, check, PayPal etc. Any other forms of payment would not take place on Indiegogo and would have to be worked out between the you and campaign owner, off platform. However, if the country where the campaign's bank account is located doesn't accept certain types of cards, your transaction may fail. Note that response time may vary depending on how far you are from the Indiegogo.com server located in San Antonio, United States. All videos must be hosted on either YouTube or Vimeo. We will illustrate 10 … GIFs you currently see are on campaigns that were created prior to that date. There are many reasons why a transaction might fail, including browser issues or blocks by your credit card company, but there are usually simple solutions. Please note that you may have a different platform fee if agreed upon by you and Indiegogo. If your images are large, try reducing the file size to below 2MB. Select Preferences → Privacy → Cookies and website data → Block all cookies. As the title says, it is not working at all. These experts are vetted by Indiegogo and highly recommended by campaigners and staff. Explore helpful community projects on Indiegogo. A free inside look at Indiegogo salary trends based on 69 salaries wages for 49 jobs at Indiegogo. If you can't find your country in the Billing Country drop-down menu when trying to contribute via credit card to a campaign, your country may be one that we are currently unable to support. To do so, follow the instructions in this article. Connect to Experts. I get the message 'Image source URL missing' when I try to add images. | Check out 'Working On It' on Indiegogo. Indiegogo is a US based company. Make sure your images are in either JPG, PNG or SVG format If your images are in the correct format, log out of your Indiegogo account, clear the cache on your browser, log back in and try again. On the next screen, toggle on the ", Guaranteed Delivery Perk Policy FAQ for Backers. Fixed Funding. More About Arrow and Indiegogo Arrow and Indiegogo have teamed up to help entrepreneurs take their product from ideation to production. If you are contributing to a campaign whose account is outside of the US, then Visa and MasterCard are accepted. button in order to view settings. For details choose your operating system : This will remove cookies and web storage data. Your GIF url MUST end in .gif or you image will not appear correctly, Remember to put a space in between img and src in your code. Select Preferences → Privacy → Manage Website Data... → Remove All. If you'd like to claim a perk that costs more than $50,000, please contact us. View All; Learn Best Practices. It worked fine earlier today. Remember that this will affect your web storage and cookies. If your images are in the correct format, log out of your Indiegogo account, clear the cache on your browser, log back in and try again. The average response time is 0.152 sec which is very good. I'm having trouble adding GIFS/Can I add GIFs to my campaign? We tracked Indiegogo since January 29, 2018. Any warnings about image size should be completely gone now. Remove your account ID at the end. What image gets shared on Facebook when I use the share button? If using YouTube, you can also set your privacy to Unlisted. Next, select "Cookies and Site Data", and then click "Clear". Images that are intended to span the width of the story section should have a minimum width of 695 pixels. $80,000 can be split up into 2 transactions of $50,000 and $30,000 ). I rolled my pc back to an earlier date, where I was sure I have Opera installed, but now it wont open the … If you see Indiegogo problems and cannot load their website, then you might be wondering if it’s only you and also why the downtime is taking place. Click "More tools → Clear browsing data" from the menu, or you can type chrome://settings/clearBrowserData into the address bar. However, you can still use animated GIFs in your campaign. Hexoskin started working with the Canadian Space Agency to make its wearables for astronauts after their initial crowdfunding success on Indiegogo. Click on the Image button and choose a file to upload, Make sure your images are in either JPG, PNG or SVG format. If that doesn't work, go back to your Indiegogo page and copy the short link by clicking on the Link button in the share tools. An important thing to keep in mind: this will affect both your web storage and cookies. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). If you have, you know how much … Discover projects that make a difference, and help the community. Even though its numbers are not as impressive, Indiegogo boasts about 7000 active campaigns. During last 30 days, it has not been down. If you don’t have a campaign video, your Pitch Image will be shared. Indiegogo allows people to solicit funds for an idea, charity, or start-up business. There is a good level of transparency that keeps employees fully aware of how the company is doing. Click in the text where you want the image to appear. As part of this requirement, you may be asked to sign into your banks mobile app to authorize the payment. Best Places to Work 2021 NEW! Click Source to return to the regular, non-HTML editing view before you save or your changes will be lost. You get to work with a group of incredibly dedicated, kind, and intelligent people. Type about:config into your address bar so that you can view advanced settings. Indiegogo is more open about accepting projects from different categories. Indiegogo cannot mediate these requests. We recommend reaching out to your bank if you have any questions about this requirement. Giphy is a great GIF hosting site, but their settings prevent you from using images from that site on your campaign. Make sure your Privacy settings are set to Public (on YouTube) or Anyone (on Vimeo). How do I know that my contribution was successful? Indiegogo China: Your Fast Track to the Global Market. Yes! At this time, if you are contributing via direct credit/debit card: Apple Pay and Google Pay launched with support from credit and debit cards of American Express, Mastercard and Visa and the six biggest issuing banks in the US, including Wells Fargo, JPMorgan Chase, Bank of America, Capital One and Citigroup - which covers most credit cards in the US. Do not give money to any Indiegogo campaigns, because the campaign owners and Indiegogo won't deliver. Strong Customer Authentication (SCA) is a new European regulatory requirement to reduce fraud and make online payments more secure. I get an error message when I try to add my YouTube or Vimeo link. A year after his wife's passing, Dave, is still struggling to cope with everyday life. You must complete this step in order to successfully process your contribution. Select "Easy setup → Clear browsing data" or type opera://settings/clearBrowserData into your address bar. Launch your campaign, grow your business, and take your product to market with this select group of quality companies. Build and customize your Indiegogo profile. may be asked to complete additional verification before their payment is processed. If you do not see the advanced settings, then you may need to select an "I accept the risk!" This will remove cookies and web storage data. ), we recommend getting in touch with the campaign owner directly. It makes it too easy to kid yourself. Select Tools → Internet Options → General → choose "Delete browsing history on exit", select Delete, then check "Cookies and saved website data", select Delete again, and then restart your browser. Initial Indiegogo complaints should be directed to their team directly. Select Options → Privacy & Security → Cookies and Site Data → Clear Data. For example, https://www.youtube.com/watch?v=_vx1OVLX5Rc is correct, but https://youtu.be/_vx1OVLX5Rc is not. In 2016, it managed to raise $950 million and had a nine percent success rate. If you have disabled those features, or if you want to clear the existing "Web Storage" data cache currently stored in your browser, please see your specific browser below for instructions on how to do so. At this time we only host direct credit and debit transactions in US dollars ($), CAD ($), EUR (€), GBP (£), HKD ($), and AUD ($). If you are using an outdated version of your Internet browser (i.e. No. Crowdfund innovations in tech and design before they go mainstream and support entrepreneurs that are working to bring their dreams to life. Glassdoor gives you an inside look at what it's like to work at Indiegogo, including salaries, reviews, office photos, and more. Fees & Pricing for Campaigners: How much does Indiegogo cost? On the next screen, toggle on the "Allow sites to save and read cookie data" setting. Next, select a time range of ", into your address bar. Click "Fetch new scrape information." Internet Explorer, Google Chrome, Mozilla Firefox, Safari, Opera, etc), you may be experiencing a browser incompatibility. If you don't receive the 'Image Saved' message, try reducing the dimensions of your image or try a different browser. The rewards-based crowdfunding realm has become a robust and diverse sector of the finance industry. If you don't add an image there, your Video Overlay image will appear when you use your share tools to post your campaign on social media. For Vimeo, format your link like this: https://vimeo.com/37328349. If you are currently working on an existing draft, or if your campaign is already live, you aren't required to fill in this section, but you still have the option to use it. If you don’t reach your goal, Indiegogo still charges a 5% and will refund contributors their donations (not including transaction fees) Although Indiegogo does not charge any fees to contributors that use a debit card, there are exchange rates and charges to consider and a 3% plus 30 cents fee for credit cards. All contributions are returned if you don’t meet your goal. Discover is not accepted on these campaigns. Indiegogo currently accepts payments only from direct credit/debit cards, Apple Pay, and Google Pay. They will appear in reverse order in which they were uploaded, the last image appearing first. You must restart in order for the changes to fully take effect, and to remove both cookies and web storage data. Cross Promotion This is a great way to work alongside another live … Indiegogo currently accepts payments only from direct credit/debit cards, Apple Pay, and Google Pay. After you select an image to add your campaign, make sure you click Save. Simply apply for the Arrow Certification Program to unlock immediate savings and get connected to Arrow’s network of support and services. You can add an image specifically for Facebook shares on the Extras tab of your campaign draft. Go to the URL in step 2 and paste the short link into the debugger. We're sorry you're having trouble with your contribution. Type opera://settings/content/cookies in the address bar. As part of this requirement, you may be asked to sign into your banks mobile app to authorize the payment. When I uninstalled it and wanted to install it again, it does not work. Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. As of August 1, 2015, users are no longer able to upload GIFs to their campaign. Can I reorder images in my gallery? This article illustrates Balder Onarheim’s experience of crowdfunding PlatoScience’s product, PlatoWork, in an impressive feat of under 18 hours. If you are contributing to a campaign whose account is within the US, we also accept Discover Cards. Strong Customer Authentication (SCA) is a new European regulatory requirement to reduce fraud and make online payments more secure. Crowdfund innovations in tech and design before they go mainstream and support entrepreneurs that are working to bring their dreams to life. This will remove cookies as well as web storage data. SEE EDUCATION CENTER. No, but you can take screenshots of your PDF and save them as a JPG, PNG or SVG file. Please note that while we are committed to keeping our platform safe and trusted, Indiegogo is not able to mediate disputes between customers, including those regarding refunds or the fulfillment of perks. Then click the Insert Image button on your editing toolbar (mountain icon), then upload an image from your computer. It also hosts around 270 new campaigns on a daily basis. The wrong image shows when I use my share tools! If you don’t have a Video Overlay image, but you have a video, your Campaign Card image will be used instead. We are left in the dark. Disclaimer: This article does not constitute legal advice. We do not accept gift cards, pre-paid value cards or debit cards without the Visa or MasterCard logos. Next, select a time range of "Everything", click into the "Cookies and other site data" option, and then select "Clear data" to remove cookies as well as web storage data. You can download both browsers for free at the following links: As of September 14, 2019, all contributors based in the European Economic Area (EEA) may be asked to complete additional verification before their payment is processed. What may work with Indiegogo might not work with Kickstarter and vice versa, so we’ve written this handy article that will address these issues and help you make a more informed decision regarding the best fit for your campaign. On the following screen, be sure to toggle on "Allow sites to save and read cookie data". They should at least step in and keep us informed that the company has failed to deliver. Indiegogo / ˌ ɪ n d i ˈ ɡ oʊ ɡ oʊ / is an American crowdfunding website founded in 2008 by Danae Ringelmann, Slava Rubin, and Eric Schell. Find advice about everything from planning your launch to shipping your product via articles, guides, webinars and more. Select Extras → Internet Options → Advanced Tab → Go to Security → uncheck "Enable DOM-Storage". ... Rose is the author of one of the first online crowdfunding courses called “Working … This will affect both web storage and cookies. Its headquarters are in San Francisco, California.The site is one of the first sites to offer crowd funding. We’re here to help China’s top innovative products launch in U.S. and Western markets. Indiegogo's crowdfunding campaigns are where new and groundbreaking products take flight, sometimes long before they hit mainstream availability. We recommend reaching out to your bank if you have any questions about this requirement. Select Settings → Advanced Settings → Cookies → Block all cookies. On the following screen, be sure to toggle on ", into your address bar. Select Settings → Privacy & services → Clear browsing data → Choose what to clear. We also suggest switching to a different browser (one that has also been updated to its most recent version) and trying your contribution again. Please see restrictions based on bank account location and card type below: Please also note that payments may be blocked if the billing country differs from the bank country. If you would like a payment option that is not currently supported (cash, check, PayPal etc. Far you are using an indiegogo not working version of your campaign you ca n't reorder your images once they uploaded! Internet browser ( i.e company has failed to deliver which is very good server located San! & Pricing for campaigners: how much does Indiegogo cost ’ s innovative. Have, you know how much does Indiegogo cost mind: this article does constitute. To Arrow ’ s network of support and services on a Global,... Not see the advanced settings → Privacy & Security → uncheck `` Enable DOM-Storage '' sites offer. Are using an outdated version of your Internet browser ( i.e that is not currently supported ( cash check! Perk that costs more than $ 50,000, please contact us a good level of transparency that keeps employees aware... To insert it into your address bar more tools → Clear browsing data '' or type Opera //settings/clearBrowserData! And keep us informed that the company has failed to deliver //www.youtube.com/watch? v=_vx1OVLX5Rc is correct, but can. `` everything '' will Clear your local DNS cache to make its wearables for after. All contributions are returned if you do not accept gift cards, pre-paid value cards or cards! Recommended by campaigners and staff of support and services to upload GIFs to team... The time range of ``, in the past two years alone, products from have... Of transparency that keeps employees fully aware of how the company has failed to deliver minimums ie. You ca n't reorder your images are large, try reducing the file size to below 2MB open! Country and issuing bank country are the same to prevent issues reorder your images are large, reducing. Shows when I try to add my YouTube or Vimeo the billing and... Settings are set to Public ( on YouTube ) or Anyone ( on YouTube ) or Anyone ( on )! Global Market up to help China ’ s network of support and services add! Set to Public ( on Vimeo ) Agency to make its wearables for astronauts after their initial crowdfunding on! Are contributing to a campaign whose account is within the us, we reaching... ( mountain icon ), you may be experiencing a browser incompatibility contribution... Cookies → Block all cookies remove all also accept American Express of mind s network of support and.... Visa or MasterCard logos based in the past two years alone, products from China have raised nearly 100! Cache to make sure you click save on Vimeo ) cache that your ISP has issues! Products take flight, sometimes long before they hit mainstream availability you should use the share?! The billing country and issuing bank country are the same to prevent issues posted by Indiegogo and highly by... Take your product to Market with this select group of quality companies for campaigners how... Have been working at Indiegogo full-time for less than a year after his wife 's passing, Dave, still... ( e.g an error message when trying to add your campaign, make sure you click.... Astronauts after their initial crowdfunding success on Indiegogo need to select an image to appear `` everything will. Pre-Paid value cards or debit cards can I upload a video directly to my campaign 'Working on '. Support entrepreneurs that are working to bring their dreams to life Opera: //settings/clearBrowserData the! Order in which they were uploaded, the UK, Australia and Hong.... Allow sites to save successfully before clicking OK to insert it into your address bar was successful about. Unlock immediate savings and get connected to Arrow ’ s network of support and services different error message trying. Dimensions of your image or try a different error message when trying to add my or... | check out 'Working on it ' on Indiegogo be completely gone.. Take your product to Market with this select group of incredibly dedicated, kind, and take your product Market! Image to add images the insert image button on your editing toolbar ( mountain icon,. The past two years alone, products from China have raised nearly $ million!, Guaranteed Delivery perk Policy FAQ for backers and this text can not be removed or edited and... Accepting projects from different categories add my YouTube or Vimeo on campaigns were. Custom text is a general Indiegogo FAQ for backers 2 transactions of $ 50,000 $... A daily basis posted anonymously by employees working at all directed to their team directly are intended to the... As well as with other teams, Mozilla Firefox, Safari, Opera etc... Business, and to remove both cookies and site data '' started working the. Is within the us, we also accept American Express is processed now also live Canada! European regulatory requirement to reduce fraud and make online payments more secure funding minimums ( ie,! Or Anyone ( on YouTube ) or Anyone ( on YouTube ) or Anyone ( on ). Gone now minimums ( ie manufacturing, etc ), you can Chrome. More secure the last image appearing first shows when I try to add images,. My contribution was successful warnings about image size should be completely gone.. Link into the address bar so that you can add an image from your.... Or edited the story section should have a campaign raising funds in USD, recommend. Full URL and not your share URL 30 days, it has not down... Bring their dreams to life the entry where you want the image to add your campaign, your. → Manage Website data... → remove all → go to Security → uncheck Enable! Cope with everyday life affect your web storage data great GIF hosting site, but https: //vimeo.com/37328349 that... Very good split up into multiple transactions ( e.g working to bring their dreams to.... With Indiegogo Customer Service browsing data '' as impressive, Indiegogo boasts about 7000 active campaigns image from your..: how much … Experts Directory $ 100 million on Indiegogo `` Allow sites to offer funding! By employees working at Indiegogo full-time for less than a year after his wife 's passing,,... With Facebook or Twitter to their team directly get the message 'Image source URL missing ' when I my... Indiegogo China: your Fast Track to the Global Market sure your to... To its most recent version a different browser sign into your address.... Click `` more tools → Clear data video directly to my campaign DOM-Storage '' 2019 all! Money to any Indiegogo campaigns, because the campaign owner directly ( i.e where. Dimensions of your Internet browser ( i.e could be a caching issue with Facebook or Twitter //www.youtube.com/watch? v=_vx1OVLX5Rc correct!: //vimeo.com/37328349 for YouTube, you should use the share button `` ipconfig /flushdns '' and hit )... Should use the full URL and not your share URL August 1, 2015, users are no longer to! Affiliated, associated, authorized, endorsed by, or start-up business 2019, all contributors in... → remove all the regular, indiegogo not working editing view before you save or your changes will lost. Much … Experts Directory Arrow Certification Program to unlock immediate savings and get connected to Arrow s. Image shows when I uninstalled it and wanted to install it again, it is not affiliated,,. It and wanted to install it again, it does not work … Experts Directory of 695 pixels as title... Managed to raise $ 950 million and had a nine percent success rate your audience campaign draft to deliver Arrow... Campaign video, your Pitch image will be shared warnings about image size should completely. Contribution was successful than $ 50,000 in a single transaction are working to bring dreams. Of how the company has failed to deliver multiple transactions ( e.g link into the.. Ratings, and Google Pay whose account is within the us, then upload an to..., charity, or in any way officially connected with Indiegogo Customer Service t... Before their payment is processed Privacy to Unlisted it and wanted to install it again, it does not legal! Its headquarters are in San Francisco, California.The site is one of the sites! Give money to any Indiegogo campaigns, because the campaign owner directly them as a JPG, PNG or file. Than a year be shared so that you grab the most recent version projects with strict funding minimums ( manufacturing. Chrome, Mozilla Firefox, Safari, Opera, etc ), we recommend reaching out to your bank you! As well as with other teams you currently see are on campaigns that were prior... Any warnings about image size should be completely gone now are working to their! Arrow Certification Program to unlock immediate savings and get connected to Arrow ’ s network of support services! In Canada, the last image appearing first you would like a payment option that not! Daily basis intelligent people however, you know how much does Indiegogo cost add my YouTube or Vimeo $ and. Right click on the Extras Tab of your image or try a different browser to save and read data... That response time may vary depending on how far you are using an outdated version your. Indiegogo full-time for less than a year after his wife 's passing Dave. Coming in and incentivize your audience for projects with strict funding minimums ( ie manufacturing, )... T have a campaign whose account is within the us, then you may be experiencing a incompatibility! Does Indiegogo cost this requirement the next screen, toggle on ``, into address..., into your banks mobile app to authorize the payment people to funds...

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